Privacy Policy

Dan's Towing & Recovery dba Big Rig Doctor, LLC — Marshfield, MO

Information We Collect

We may collect personal information such as your name, phone number, address, vehicle information, and service details when you request towing, recovery, or related services from us.

How We Use Your Information

We use your personal information to provide towing, recovery, roadside assistance, and other services you request. This includes communicating with you about appointments, service updates, billing, and other matters directly related to the services we provide.

SMS / Text Messaging

By providing your phone number to Dan's Towing and Recovery, you expressly consent to receive text messages (SMS) from us regarding the services we provide to you. These messages may include service confirmations, status updates, arrival notifications, billing reminders, and other important information related to your towing or recovery request.

  • Message Frequency: Message frequency will vary based on your service needs. We will only send messages when necessary to provide or follow up on our services. We do not send marketing or promotional messages.
  • Message and Data Rates: Message and data rates may apply according to your mobile carrier plan.
  • Opt-Out Instructions: To stop receiving text messages from us at any time, simply reply STOP to any message we send you.
  • Help / Support: If you need assistance or have questions about our text messaging program, reply HELP to any message we send you, or contact us directly by phone at 417-872-8224.
  • Third-Party Sharing: We do not share your personal information, including your phone number, with third parties for marketing purposes. Your information is used solely for providing the services you requested.

You may also withdraw your consent for SMS communications by replying STOP or by contacting us directly. Please note that opting out of text messages may limit our ability to provide timely service updates.

General Privacy Protections

We do not sell your personal information. We may share information only as necessary with service partners (such as dispatch systems or affiliated towing operators) strictly to fulfill the services you request, or as required by law.

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Dan's Towing and Recovery

dba Big Rig Doctor, LLC

417-872-8224

[email protected]

Marshfield, Missouri

By using our services or providing your phone number, you acknowledge that you have read and understood this Privacy Policy.